Associated to Movery
movery assistance

Free digital tourism assistance from the first booking

Book your experience and receive assistance throughout your stay in the city. Our digital travel assistance service, responds quickly to any request. We provide directions via chat, Whatsapp or phone, 7 days a week.

To guide you virtually for us is a pleasure, we are familiar with the places we promote but it is always nice to see them again through your eyes.

Free assistance guaranteed 7 days a week

Our local consultants will help you discover all the secrets of the area by guiding you from the first reservation. Ask the Movery Assistant for any information you think would be helpful to your trip by telling them your starting point. Our local experts can put the information you request in chat or on the call inside the ticket. This way you can have everything at your fingertips and not have to get lost among dozens of links to collect.
Movery Assistant is available free of charge from 9:30 am to 6:30 pm, 7 days a week.

Contact Movery Assistant after hours

We know what it is like to feel lost in an unfamiliar place, and Movery Assistant was born out of a desire to be near you and accompany you on your journey.
That's why we give you the option of contacting Movery Assistant even outside of service hours: you can decide how many hours you need the dedicated service for by purchasing one of our service extensions.

Full-time assistance 6:30 to 00:30 50 €/h

Full-time assistance

6:30 to 00:30

  • 0
  • Night care 21:30 to 00:30 7 €/h

    Night care

    21:30 to 00:30

  • 0
  • Evening assistance 6:30 to 9:30 p.m. 5 €/h

    Evening assistance

    6:30 to 9:30 p.m.

  • 0
  • Morning care 6:30 to 9:30 a.m. 6 €/h

    Morning care

    6:30 to 9:30 a.m.

  • 0
  • movery personal assistant

    Rely on a Personal Travel Assistant

    Do you like to have everything under control at all times and don't have time to plan? Purchase a personalized travel plan and we will suggest the right routes. Our Personal Travel Assistant is a local expert who will work out the itinerary according to your requirements and your understanding of the vacation.
    Indicate your budget and the consultant will make suggestions about experiences that will make your trip unique, calculate the right times for travel, and give you information about places to visit.
    The cost of the service is 80€.

    1. Fill out the form to help us get to know you better.

    Explain how you envision your journey, what colors you use to design your perfect experience.
    We will assign you the Personal Travel Assistant best suited to your needs: along with his profile he will send you a link where you can make payment.

    2. Book the appointment with your Personal Travel Assistant.

    Once payment is made, you will receive a link to the calendar where your Travel Assistant's availability is listed.
    Choose the time that is most convenient for you from those available: the consultation you have purchased includes a 30-minute phone call, the customized plan, and a possible modification.

    3. Explain your needs to our consultant

    During the phone consultation, Movery's territory expert will capture all the information needed to draft your travel plan.
    It will tell you about the beauty of the area, even giving you information about the places you will pass through to reach your destination.

    4. Allow 3 days for the plan to be developed

    The assistant will plan everything down to the smallest detail: finding the nearest parking space, checking public transportation schedules and stops.
    It will give you tips for a good food break, suggesting the best places to eat and information about events in the city.

    5. Listen to the presentation of the personalized plan

    All details of the trip will be included within a presentation and sent in pdf format.
    You can print it out or consult it online.
    The Personal Travel Assistant will call you to explain the travel plan you can take with you on vacation.
    Request any changes on your travel plan.

    6. Request any changes on your travel plan

    Change of program? Request your change included. The change can relate to any of the following: time, group composition, arrival or departure date, number of days, budget, and means of transportation.
    Modifications not included can be requested by purchasing hourly assistance.

    Here's how we listen to the Movers

    Tell us how your experience went. This way we can design new services useful to visitors, return the impact of experiences to our partners, and continue to make Movers happy!


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