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FAQ

F.A.Q.

How can I take advantage of the Spa Bonus?

The spa bonus is a voucher administered by Invitalia for the purchase of spa services intended for all citizens over 18 years of age residing in Italy.
The spendable amount for each citizen is 200€ and will then be disbursed in the form of a discount on the invoice. In order to access the bonus, it will be necessary to apply directly to the entities that are accredited. See here the list of accredited spas

Can I visit all cultural sites using the culture bonus or 18app?

This type of discount can only be used at state sites and not at private museums, such as Naples Underground. Here is a list of points of interest you can access with this type of discount:

  • Castel Sant'Elmo
  • Charterhouse of San Martino
  • Girolamini Monumental Complex
  • National Archaeological Museum of Naples

Is it necessary to show the Reinforced Green Pass to enter?

As of April 1, 2022, access to monuments, museums, galleries, parks, and monumental gardens in the state will no longer require an enhanced green pass, nor a basic green pass. Masks are no longer mandatory but recommended.

Where is the Enhanced Green Pass mandatory?

Until Dec. 31, 2022, the green pass is required to gain access as visitors to the inpatient wards of hospital and RSA facilities and to stay as companions of non-Covid-19 patients in the waiting rooms of emergency rooms, health and social care facilities.

When is the Green Pass valid?

After completing the vaccination cycle (including the third dose) the pass Has unlimited validity without expiration and is issued in paper or digital format, at the request of the person concerned, by the health facility performing the covid vaccination. A green pass can also be obtained with a single dose of vaccine: in this case, the pass is valid from the 15th day after the first until the second administration. After the second administration, the green pass is valid for six months after the second dose.

How to travel in Italy?

Green certification is required attesting to one of the following statuses: completion of vaccine course with Ema-approved vaccines (Pfizer, Moderna, Astrazeneca or Johnson & Johnson), recovery from SARS-CoV-2 infection after isolation period, a negative swab taken within 48 hours prior to departure. Quarantine is no longer required for those arriving from the EU, the United States and Israel. It will be possible to attend concerts or sporting events. See www.salute.gov.it for more information

Are the trips I share private?

Travel is private unless you decide to share it with someone else.

How do I register?

You can register through your Facebook profile or by registering through an e-mail service.

What payment methods does Movery use?

Payment methods available are: credit cards (Visa, Amex, Mastercard), Paypal, bank transfer, ScalaPay, ApplePay, GooglePay and at the headquarters in Via Solfatara 31 - 80078 Pozzuoli. In addition, for selected experiences it is possible to make payment in cash.

In case of bank transfer, use the order ID as the reason for the order and use these details:

  • Account holder: 4HANDS SRL
  • IBAN: IT02F0306234210000002306871

Your order will not be validated until the money appears to have been transferred into our bank account.

Support form

Contact Customer Support: send us a question or edit your existing trips